Your business may have number of IT and digital services delivered through a service supplier which may include, for example, server hardware and database platform services, business cloud application or on-site software, digital web services or desktop hardware and software services. Alternatively, you may have similar software and hardware supply contracts serviced by your own team of technology professionals. Or you may have simply decided to replace a business application with an alternative.

We know how challenging it can be for an organisation to review and market test supply contracts for new or renewal of existing services, so as to ensure alignment with current business needs.

This is a time consuming requirement that existing managers may not have bandwidth to undertake effectively, or sufficiently experienced technical staff to step up and bridge the gap to work with your own commercial contract managers.

With a focus on aligning supplier contracts to the direction your business is moving, Bensys can offer help with an experienced manager to undertake some or all of the following:

 

• Work with the stakeholders in your business to establish the key requirements of services.
• Project manage the procurement of new supply contracts.
• Work alongside your technical architects to ensure implementation and ongoing service management schedules are specified effectively in technical supply contracts.
• Specification and writing of service documentation to enable suppliers to propose appropriate services.
• Manage the transition from incumbent to the new supply arrangements.

 

• Analysis of and improvement of existing supplier contracts where issues hinder performance.
• Contract management and negotiation of software, hardware, cloud, digital or technical services contracts
• Analysis, restructuring and renegotiation of supplier deliverables providing the technical and service input working alongside your commercial contracts professional.