Your business may have service teams delivering digital services to your own internal organisation, or as a service business to external clients. You may be in a situation where you are expanding or restructuring your business and need additional help to undertake the change. You may simply need experienced short to medium term cover whilst your existing managers are unavailable for a period of time.

With a focus on customer service excellence, but always with an eye on cost effectiveness, Bensys can offer help by providing an experienced manager to undertake some or all of the following:

• Management of digital services business delivering remote and on-site service support.
• Management, restructuring and adapting teams to new service propositions. Whether this requires expansion and recruitment, restructuring and redeployment or simply an experienced hand to manage an already well-functioning team.
• Evaluating your service delivery problems or opportunities and developing solutions.
• Helping your service function optimize it’s cost effectiveness or profit and loss through analysis of staff costs and third party supply contracts.

In this capacity it may be that your requirements would also benefit from inclusion of some of the services that can be provided through Bensys Supply Contract or Insourcing and Outsourcing Services.